Electricity Deposit Waiver Program
You may be eligible to have your energy deposit requirement waived if you meet one of the following criteria:
- 65 years of age or older
- Victim of domestic violence
- Former or current active-duty military
- Applicants who have provided a letter of credit
To apply, choose a plan from one of the providers listed below and follow the instructions accompanying their logo.
Electricity Deposit Waivers For Vulnerable Populations.
Electricity One and its partners acknowledge that waivers for electricity deposits are a vital form of financial aid for vulnerable groups, especially individuals over 65 and survivors of domestic violence. These waivers remove the initial deposit fees, which can be a substantial obstacle to obtaining electricity services for those in financial distress or facing uncertainty.
For seniors living on fixed incomes, waivers for electricity deposits can mitigate the financial burden associated with escalating energy costs. Many older adults find it challenging to afford essential needs like housing, food, and utilities, and these waivers can help guarantee their access to dependable electricity services. Through the provision of deposit waivers, Electricity One can bolster the welfare and safety of its elderly clientele.
Furthermore, Electricity One is aware that survivors of domestic violence often encounter distinct difficulties when setting up new households. Electricity service deposits can impose an extra strain on those who have escaped abusive environments, often without their important documents and belongings. Eliminating deposit fees can simplify the process for survivors to open utility accounts in their names while preserving their anonymity, thus safeguarding their security and privacy. By extending deposit waivers to survivors of domestic violence, Electricity One can offer essential assistance to those recovering from trauma and ensure their access to necessary electricity services.
Frontier Utilities 65 Years of Age or Older Signup Process
1. Choose your preferred plan here and Start the sign-up process on this platform.
2. Prepare to upload a scanned copy of your driver's license or state ID along with a recent bill that verifies no outstanding balances.
3. Contact Frontier Utilities Customer Service at 1-844-567-2863 and provide them with your sign up or Customer ID Number and complete the signup process.
Victim of Domestic Violence
If you or your child have been declared a victim of family violence as defined in the Texas Family Code 71.004, by a family violence center as defined in Texas Human Resources Code 51.002, by treating medical personnel, by law enforcement personnel, by the Office of a Texas District Attorney or Country Attorney, by the Office of the Contact number.
Frontier Utilities Signup Process for Victims of Domestic Violence
1. Get away from your abuser. You can call Texas 211 by dailing 211 or 911 for assistance in finding a shelter.
2. Choose your preferred plan here and Start the sign-up process on this platform.
3. Prepare to upload a scanned copy or photo of your documents provided by the certifying agency or law enforcement group.
4. Contact Frontier Unities Customer Service at 1-844-567-2863 and provide them with your sign up or Customer ID Number and complete the signup process.
Applicants Who Have Provided a Letter of Credit
A letter of credit with no more than 1 late payment and no disconnects. The letter has to be dated within 30 days.
Gexa Energy 65 Years of Age or Older Signup Process
Copy of your driver's license or state ID and provide a copy of their latest bill showing no past due balances.
Victim of Domestic Violence
If you are a victim of domestic violence you must provide a copy of a Victim of Family Violence document, with the Case worker's contact number.
Gexa Energy Signup Process for Victims of Domestic Violence
1. 1. Get away from your abuser. You can call Texas 211 by dailing 211 or 911 for assistance in finding a shelter.
2. Choose your preferred plan here and Start the sign-up process on this platform.
3. Prepare to upload a scanned copy or photo of your Certification Letter for Victim of Family Violence provided by the certifying agency or law enforcement group.
4. Contact Gexa Energy Customer Service at 1-855-639-8107 and provide them with your sign up or Customer ID Number and complete the signup process.
Applicants Who Have Provided a Letter of Credit
A letter of credit with no more than 1 late payment and no disconnects. The letter has to be dated within 30 days.
New Power 65 Years of Age or Older
Copy of your driver's license or state ID. You must not have any overdue electricity payments.
Victim of Domestic Violence
If you are a victim of domestic violence as recognized by the Texas Council on Family Violence, you can send us a completed and signed certification letter from the Texas Council on Family Violence to confirm your status.
1. Get away from your abuser. You can call Texas 211 or 911 for assistance in finding a shelter.
2. Choose your preferred plan here and Start the sign-up process on this platform.
3. Prepare to upload a scanned copy or photo of your Certification Letter for Victim of Family Violence provided by the certifying agency or law enforcement group.
4. Contact Power Power Customer Service at 1-888-853-4215 and provide them with your sign up or Customer ID Number and complete the signup process.
Former or current active-duty military
Must provide proof with a Statement of Service or a DD Form 214.
Applicants who have provided a letter of credit
A letter of credit with no more than 2 late fee(s) and no disconnects.
Payless Power 65 Years of Age or Older
Copy of your driver's license or state ID. You must not have any overdue electricity payments.
Victim of Domestic Violence
If you are a victim of domestic violence as recognized by the Texas Council on Family Violence, you can send us a completed and signed certification letter from the Texas Council on Family Violence to confirm your status.
1. Get away from your abuser. You can call Texas 211 or 911 for assistance in finding a shelter.
2. Choose your preferred plan here and start the sign-up process on this platform.
3. Prepare to upload a scanned copy or photo of your Certification Letter for Victim of Family Violence provided by the certifying agency or law enforcement group.
4. Contact Power Customer Service at 1-877-509-8953 and provide them with your sign up or Customer ID Number and complete the signup process.
Former or current active-duty military
Must provide proof with a Statement of Service or a DD Form 214.
Applicants who have provided a letter of credit
A letter of credit with no more than 2 late fee(s) and no disconnects.
Pulse Power 65 Years of Age or Older
Provide a copy of your driver's license or state ID. You must not have any overdue electricity payments on your current bill.
Victim of Domestic Violence
Victims of domestic violence, as acknowledged by the Texas Council on Family Violence, may submit a completed and signed certification letter from the council to verify their status.
1. If you are in danger, immediately escape from your abuser and seek shelter by calling Texas 211 or 911 for assistance.
2. Choose your preferred plan and begin the sign-up process on this platform.
3. Prepare to upload a scanned copy or a photo of your Certification Letter for Victim of Family Violence, which must be issued by a certifying entity or law enforcement agency.
4. Contact Power Customer Service at 1-888-853-4215, provide your sign-up or Customer ID Number, and complete the sign-up procedure.
Former or current active-duty military
Proof must be provided with a Statement of Service or a DD Form 214.
Applicants who have provided a letter of credit
A letter of credit with no more than 2 late fee(s) and no disconnects.
Shell Energy 65 Years of Age or Older
Copy of your driver's license or state ID. You must not have any overdue electricity payments.
Victim of Domestic Violence
If you are a victim of domestic violence as recognized by the Texas Council on Family Violence, you can send us a completed and signed certification letter from the Texas Council on Family Violence to confirm your status.
1. Get away from your abuser. You can call Texas 211 or 911 for assistance in finding a shelter.
2. Choose your preferred plan here and Start the sign-up process on this platform.
3. Prepare to upload a scanned copy or photo of your Certification Letter for Victim of Family Violence provided by the certifying agency or law enforcement group.
4. Contact Power Power Customer Service at 1-888-853-4215 and provide them with your sign up or Customer ID Number and complete the signup process.
Former or current active-duty military
Must provide proof with a Statement of Service or a DD Form 214.
Applicants who have provided a letter of credit
A letter of credit with no more than 2 late fee(s) and no disconnects.
Tomorrow Energy 65 Years of Age or Older Signup Process
1. Choose your preferred plan here and complete the sign-up process on this platform.
2. Prepare to upload a scanned copy of your driver's license or state ID along with a recent bill that verifies no outstanding balances. For more information,
3. Contact Tomorrow Energy Customer Service with your sign up or Customer ID Number at 1-888-906-3034.
Victim of Domestic Violence
If you or your child have been declared a victim of family violence as defined in the Texas Family Code 71.004, by a family violence center as defined in Texas Human Resources Code 51.002, by treating medical personnel, by law enforcement personnel, by the Office of a Texas District Attorney or Country Attorney, by the Office of the Attorney General with the Case worker's or certifying persons work contact number.
Tomorrow Energy Signup Process for Victims of Domestic Violence
1. Get away from your abuser. You can call Texas 211 or 911 for assistance in finding a shelter.
2. The customer can upload the Certification Letter for Victim of Family Violence during the enrollment or submit it to wecare@tomorrowenergy.com
3. Contact Tomorrow Energy Customer Service at 1-888-906-3034 and provide them with your sign up or Customer ID Number and complete the signup process.
The customer can upload the documents during the enrollment or submit it to wecare@tomorrowenergy.com.
